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Veteran-Owned · Chandler, AZ

2-Year Workmanship Warranty

Every remodel we complete is covered by a two-year warranty on our workmanship, plus the manufacturer warranties that come with the materials we install. Here's exactly what that means.

Last updated: 2026-11-14

Alpha Remodelers LLC ("Alpha Remodelers," "we," "us," "our") warrants the workmanship of every remodeling project we complete for the original homeowner for a period of two (2) years from the date of substantial completion. This warranty applies to work performed in Arizona under our AZ ROC licenses CR-48 #335702, R-60 #351122, and R-62 #352790.

What's Covered

If something installed by us or by a trade partner we coordinated fails under normal residential use because of how it was installed, we will repair or re-install it at no cost to you for two years after substantial completion. Covered workmanship includes:

  • Tile and stone installation — cracks, hollow-sounding tiles, loose or lifting tile, grout and caulk failure at wet joints, and shower-pan water integrity attributable to installation.
  • Cabinetry installation — cabinets installed out of level, doors or drawers out of alignment because of install, and failed cabinet-to-wall or cabinet-to-countertop attachment.
  • Countertop installation — seam separation, improper support, and cracked or chipped stone attributable to install.
  • Flooring installation — hollow spots, peaking, cupping, lifting, and transition failures attributable to install for tile, LVP, laminate, and hardwood we installed.
  • Plumbing and electrical rough-in and finish — leaks at joints we made, fixtures that fail because of install, and switches/receptacles we wired that fail under normal use. Work is performed by licensed trade partners we subcontract.
  • Drywall and paint — cracked seams, failed tape joints, and paint failures attributable to prep or application in areas we remodeled.
  • Glass shower enclosures and barn-door hardware — out-of-level installation, door sag, and hardware failures attributable to install.

What's Not Covered

This warranty does not cover damage or failure caused by:

  • Normal wear and tear, including grout darkening, caulk shrinkage over time, and finish patina.
  • Movement of the house itself — settling, foundation movement, slab heave, or structural shifts outside the scope of our remodel.
  • Water damage from sources we did not install (existing plumbing beyond our scope, roof leaks, landscape or irrigation water, appliance leaks).
  • Damage from pests, mold, or standing water we were not notified of promptly.
  • Alterations, repairs, or additional work performed by anyone other than Alpha Remodelers after our completion.
  • Abuse, misuse, or failure to follow normal care — for example, cleaning stone with acidic cleaners, not resealing grout on a reasonable schedule, overloading cabinet shelves beyond their rating, or standing water left on wood floors.
  • Acts of God, including floods, fire, lightning, earthquakes, and severe weather events.
  • Cosmetic variation inherent to natural materials — stone veining, tile dye-lot shading, wood grain color, and acceptable installation tolerances.
  • Homeowner-supplied materials. If you purchased and provided a product and we installed it, we warrant the installation, not the product.
  • Work outside the scope written on your signed estimate or change orders.

Manufacturer Warranties on Materials

Materials installed on your project (cabinets, countertops, tile, flooring, fixtures, hardware, appliances, glass) carry their own warranties from the manufacturer. These are separate from, and in addition to, our workmanship warranty. We will give you the manufacturer documentation at project closeout and, when something fails under a material warranty, we will help you make the claim. Manufacturer coverage terms, claim windows, and remedies are set by the manufacturer, not by us.

How to Make a Claim

If something isn't right, contact us as soon as you notice it — the sooner we see a problem, the easier it is to fix and the more likely it still falls under warranty. To file a claim:

  • Email alpha@alpharemodelers.com or call 480-993-4000.
  • Include your project address, a short description of the issue, and a photo or short video if the issue is visible.
  • We will respond within three business days and schedule a walkthrough. Most warranty claims are resolved in one visit.

Transferability

This workmanship warranty covers the original homeowner for the property we remodeled. It does not transfer automatically to a subsequent owner, though we will consider written requests to extend coverage to a new owner on a case-by-case basis.

Arizona Registrar of Contractors

Alpha Remodelers is licensed by the Arizona Registrar of Contractors. If a workmanship issue cannot be resolved between us, you may contact the AZ ROC. The AZ ROC's Recovery Fund and complaint process are available to eligible homeowners under Arizona law. Our license numbers are CR-48 #335702, R-60 #351122, and R-62 #352790.

Limits of Liability

Our workmanship warranty is a repair-or-replace remedy. Alpha Remodelers' total liability under this warranty is limited to the cost of the original work performed. This warranty is in lieu of any other express warranty. Implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, are limited in duration to the two-year workmanship warranty period, to the extent permitted by Arizona law. Alpha Remodelers is not liable for incidental or consequential damages. Some jurisdictions do not allow limits on implied warranties or on incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.

Questions

If you're not sure whether something is covered, ask. The honest answer is faster than the written one. Email alpha@alpharemodelers.com or call 480-993-4000.